Account Deletion

This page explains how to delete your PulseForm account and account-owned cloud data, and — separately — what each more specific, smaller control actually does. Most people looking for this page only need one of the smaller controls below, not full account deletion.

Before you delete your account

These five actions are available in the app right now and take effect immediately. None of them delete your account:

• Signing out ends only your session on that device. Your account and data are unaffected.
• Turning off Performance History stops future training-record syncing. Records already saved to Firestore are not deleted by this alone.
• Turning off Cloud Sync stops future backups of your authored Lanes and Presets. An existing backup is not deleted by this alone.
• Deleting one training record removes a single completed run from Command's Recent Runs, on this device and in the cloud.
• Deleting your Cloud Backup removes your Optional Cloud Backup only — it does not touch Performance History records or your account.

How to delete your account

In the PulseForm iOS app, open Account settings and choose Delete Account. PulseForm first checks your account and tells you if anything must be resolved before it can be deleted — for example, a class you own that has to be transferred, or being the only administrator of an organization. You may be asked to confirm your Apple sign-in or password again. If your account needs human review, or you can't use the app, email support@pulseformsystems.com from the address on your account and say that you want your PulseForm account deleted.

What happens when your account is deleted

Deleting your account is permanent. Your sign-in identity cannot be restored. When deletion completes:

• Your Firebase Authentication sign-in identity is deleted, and any linked Apple sign-in is revoked.
• Your Cloud Backups are deleted.
• Your organization memberships and roles are removed, and any Small Group Tracker slot you held is released. If you belong to a PulseForm Organization, other people in that organization may be affected — which is why the app checks for blockers first.
• Completed training records are not destroyed. Account deletion establishes custody of completed run evidence (for example, completed Lane runs and their Timelines) and keeps it, along with a deleted-identity record that preserves where it came from. Governance and audit history, such as role and recognition records, is likewise kept as history — it cannot give a deleted account any access.
• Records already stored on your own device are not deleted by this process; remove them by deleting the app.

Contact

Questions about this process can be sent to support@pulseformsystems.com. See also our Privacy Policy.